Nawiri Digital Marketing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital marketing and traditional marketing services.
Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Personal Information
Name, email address, phone number, company name, job title, and billing information when you contact us, request a quote, or engage our services.
Business Information
Information about your business, marketing goals, target audience, and campaign preferences necessary to deliver our marketing services.
Website Usage Data
IP address, browser type, device information, pages visited, time spent on pages, and other analytical data collected through cookies and similar technologies.
Social Media Data
When you grant us access to manage your social media accounts, we may access account analytics, engagement metrics, and audience demographics.
Communication Records
Records of correspondence, including emails, phone calls, and messages exchanged during the course of our business relationship.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our services.
Service Delivery
To provide digital marketing, social media management, SEO, web development, creative design, and other services you have engaged us for.
Communication
To respond to your inquiries, send service updates, provide customer support, and communicate about your campaigns and projects.
Marketing and Promotions
To send promotional materials, newsletters, and information about our services that may interest you, with your consent where required.
Analytics and Improvement
To analyze usage patterns, measure campaign effectiveness, and improve our website, services, and client experience.
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of others.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
With third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, payment processing, and marketing platforms.
Business Partners
With advertising networks, social media platforms, and other partners necessary to execute your marketing campaigns.
Legal Requirements
When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
Business Transfers
In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
We use industry-standard encryption protocols to protect data transmission and storage.
Access Controls
We limit access to personal information to employees, contractors, and agents who need it to perform their duties.
Regular Audits
We conduct regular security assessments and audits to identify and address potential vulnerabilities.
Incident Response
We have procedures in place to respond to data breaches and will notify affected individuals as required by law.
Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable laws.
Access and Correction
You may request access to, correction of, or deletion of your personal information by contacting us.
Marketing Opt-Out
You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
Cookie Preferences
You can manage your cookie preferences through your browser settings or our cookie consent tool.
Data Portability
Where applicable, you may request a copy of your personal data in a structured, commonly used format.
Withdrawal of Consent
Where we rely on consent, you may withdraw it at any time, though this will not affect the lawfulness of prior processing.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather information about visitors and visits to our website.
Essential Cookies
Necessary for the website to function properly and cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements.
Social Media Cookies
Enable sharing of content through social networks and may track your browser across other sites.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
Data Protection Standards
We ensure that any international transfers comply with applicable data protection laws and regulations.
Contractual Safeguards
We use standard contractual clauses and other legal mechanisms to protect your data during international transfers.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Active Clients
We retain client data for the duration of our business relationship and for a reasonable period thereafter.
Marketing Data
Marketing contact information is retained until you opt out or request deletion.
Legal Requirements
Some data may be retained longer if required by law or for legitimate business purposes such as dispute resolution.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information provided on our website.